Independent software for music and audio.

Contact

For anything about TriCron or its software, email support@tricron.com.

Privacy policy

Last updated 15 October 2026

This policy covers the desktop apps published by TriCron Limited and the online services they use. TriCron Limited is the data controller for the personal data described here.

What we collect

• Your Google account email and account identifier, when you sign in with Google. We do not request access to your contacts, files, calendar or any other Google data.
• Usage records: which account made a request, when, and whether it succeeded. We use these to run the service, prevent abuse and understand whether our software is useful.

Your audio stays on your computer

Audio separation and analysis run on your computer. Your audio files are never uploaded. To produce a result, the app sends our server a small summary of numerical features derived from the audio (typically a few kilobytes). These are not audio and cannot be played back. The server uses them to build your result and does not keep them after responding.

What we don't do

• We don't sell your data or share it with advertisers.
• We don't use your data for advertising or profiling.

Where data is held

Our server runs on Microsoft Azure. Sign-in is provided by Google, under Google's privacy policy.

How long we keep it

We keep account and usage records while your account is active. If you ask us to delete your account, we delete these records within 30 days.

Your rights

Under UK data protection law you can ask to see, correct or delete your personal data, or object to how we use it. Email support@tricron.com. If you're unhappy with our response, you can complain to the Information Commissioner's Office at ico.org.uk.

Changes

If this policy changes, we'll update the date above. Significant changes will be shown in the app before they take effect.